Last updated: September 15, 2026
We offer a 30-day money-back guarantee on The Vertical Formula. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or contact us via Instagram @theverticalformula and we'll help you.
Once a refund is processed, your access to the course content, member dashboard, and any tier benefits (including Pro coaching) is removed automatically. The refund returns to your original payment method.
Paddle is the Merchant of Record for all our orders and handles returns. For anything else, reach out via Instagram @theverticalformula.